Safety Level

🛡️ Privacy Policy for Safety Level Security and Safety Company

 

Effective Date: November 24, 2025

Safety Level Security and Safety Company (referred to hereafter as the “Company,” “we,” “us,” or “our”) values your trust and is committed to protecting the privacy of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information we gather from our customers, service users, and website visitors in the field of security and safety in Riyadh and the Kingdom of Saudi Arabia.

 

1. 🗃️ Information We Collect

 

We collect different types of information for the purpose of providing and improving our services:

  • Personally Identifiable Information (PII):

    • Full name, job title, company name.

    • Email address, phone number, mailing address.

    • Payment details (processed by secure third-party processors).

    • Official identification information (such as National ID number or Company Register) when necessary for issuing contracts and security/training permits.

  • Service and Operational Information:

    • Details about the services you request (e.g., type of security services, safety programs, evacuation plans).

    • Geolocation data when providing monitoring or emergency response services, provided we have your explicit consent.

    • Training performance information and issued certifications.

  • Usage and Website Data:

    • Internet Protocol (IP) address, browser type, pages visited, duration of visit.

    • Cookies and similar tracking technologies (for analyzing traffic and enhancing user experience).

 

2. 💡 How We Use Your Information

 

We use the information we collect for the following purposes:

  • Service Provision and Operation: Executing contracts, delivering direct security services, installing and maintaining safety systems, and providing certified training courses.

  • Communication: Replying to inquiries, sending invoices, service updates, and emergency notifications.

  • Improvement and Development: Analyzing data to enhance the quality and efficiency of our security, safety, and training services.

  • Legal and Regulatory Compliance: Adhering to applicable laws and regulations in the Kingdom of Saudi Arabia, especially those related to the security and safety sector in Riyadh.

  • Marketing and Advertising: Sending information about our new services and offers, subject to obtaining your prior consent.

 

3. 🛡️ Information Sharing and Disclosure

 

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (such as payment processing, website hosting, data analytics), who are obligated to maintain the confidentiality of the information.

  • Governmental and Regulatory Authorities: When required by law or to satisfy a formal request from competent governmental or security authorities in the Kingdom of Saudi Arabia (such as the Ministry of Interior, Civil Defense).

  • Affiliates: Associated companies belonging to Safety Level to provide integrated services.

 

4. 🔒 Data Security

 

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption and password protection for accessing data systems.

  • Restricting access to personal data only to employees who require it to perform their duties.

  • Regular reviews of the security procedures in place.

 

5. 📝 Your Data Rights

 

You have the right, under applicable laws, to exercise the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right of Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Withdraw: Withdraw consent for the use of your data for marketing purposes at any time.

 

6. 🔗 Third-Party Links

 

Our website may contain links to other sites not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

 

7. 🔄 Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. You are advised to review this policy periodically.

 

📞 Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us via:

Safety Level Security and Safety Company Address: Riyadh Email: info@safety-level.com Phone Number: 0548718672